Shipping Information
Fast & Reliable Shipping from Wisconsin
Discover everything you need to know about our shipping options, costs, and delivery times for your favorite sweet treats from Potters Pantry LLC.
Shipping Options & Costs
At Potters Pantry LLC, we offer a variety of shipping options to ensure your candy arrives fresh and on time. Our shipping rate begins at $2 for 1-3 bags, and is slightly lower for more bags.ย We offer free shipping for orders over 10 bags. We also provide expedited shipping options for an additional fee.ย All orders are processed within 1-2 business days, and delivery times range from 3-7 business days depending on your location. For our local customers in Wisconsin, we offer local pickup.
Frequently Asked Questions
Find answers to some of the most common questions about our shipping policies, including returns and exchanges.
What are your shipping rates?
Our standard shipping rate is as follows:
1 – 3 = $2.00 each
4 – 6 = $1.00 each
7 – 10 = $0.50 each
11 and over is FREE shipping.
How long does it take to process an order?
All orders are processed within 1-2 business days. You will receive a notification once your order has been shipped.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Do you offer international shipping?
Currently, we only ship within the United States. We hope to offer international shipping in the near future.
What is your return policy?
We accept returns within 30 days of purchase. The items must be unopened and in their original packaging. Please contact our customer service for return instructions.
How do I exchange an item?
If you need to exchange an item, please contact our customer service team. We will provide you with instructions on how to return the original item and receive a replacement.
